Terms & Conditions
Last Updated: October 2024
Welcome to RP Logistiks. By using our shipping services, you agree to the following Terms & Conditions. Please read them carefully before shipping your package.
1. Service Agreement
RP Logistiks provides transportation and delivery services for boxes and cargo shipments. Services may be provided directly or through our authorized affiliate partners in the Philippines. By submitting a shipment, the sender agrees to comply with these Terms & Conditions.
2. Prohibited and Restricted Items
The sender certifies that all contents of the shipment are legal and permitted for transport. The following items are strictly prohibited:
- Firearms, ammunition, and weapon parts
- Explosives, fireworks, and hazardous materials
- Illegal drugs or drug-related paraphernalia
- Flammable or combustible substances
- Counterfeit goods
- Currency and negotiable financial instruments
- Live animals
- Human remains or cremated remains
- Motor vehicles, motorcycles, scooters, or vehicle parts
- Commercial shipments without prior approval
- Perishable goods or items requiring temperature control
RP Logistiks and Customs authorities reserve the right to inspect any shipment at any time.
3. Customs Compliance
All shipments must comply with applicable customs laws and regulations.
If a shipment contains prohibited, restricted, undeclared, misdeclared, or improperly documented items, the sender shall be responsible for:
- Customs duties and taxes
- Fines and penalties
- Storage charges
- Legal and administrative fees
- Any costs incurred by RP Logistiks resulting from the violation
4. Limitation of Liability
- Maximum liability is USD $200 per shipment unless otherwise stated in writing.
- RP Logistiks is not responsible for indirect, incidental, or consequential damages.
- RP Logistiks is not liable for lost profits, business interruptions, emotional distress, or similar claims.
- High-value items should be properly packed and shipped at the sender's own risk.
5. Packaging Requirements
Packaging Guidelines
- All boxes must be securely sealed.
- Liquids must be packed in leak-proof containers.
- Fragile items should be clearly labeled "FRAGILE."
- Breakable items are shipped at the sender's risk and may not be covered by insurance.
- The maximum weight for a standard shipment is 100 lbs (45 kg).
Additional Charges
- An additional fee may apply to oversized, bulging, uneven, or irregularly shaped packages.
- Shipping charges may be based on actual dimensions and weight measured at pickup or processing.
6. Delivery and Acceptance
A shipment is considered successfully delivered when it is received and accepted by the recipient.
Upon signing the Proof of Delivery, the recipient confirms that:
- The shipment was received.
- The packaging appeared intact.
- There were no visible signs of tampering or damage.
Claims for visible damage should be reported immediately upon delivery.
7. Claims and Disputes
If a shipment arrives damaged or appears incomplete:
- The recipient must document the issue on the delivery receipt.
- The recipient should notify RP Logistiks as soon as possible.
- A joint inspection may be required before a claim can be processed.
Claims may be denied if damage or loss is not reported in accordance with these procedures.
Unclaimed shipments may be subject to disposal after six (6) months, where permitted by law.
8. Right to Hold Shipments
RP Logistiks reserves the right to hold shipments until all outstanding charges have been paid, including:
- Freight charges
- Customs duties and taxes
- Storage fees
- Other applicable costs
If payment is not received within a reasonable period, RP Logistiks may dispose of the shipment in accordance with applicable laws and regulations.
9. Circumstances Beyond Our Control
RP Logistiks is not responsible for delays, loss, or damage caused by events beyond our reasonable control, including but not limited to:
- Severe weather conditions
- Natural disasters
- Government actions or regulations
- Customs inspections or delays
- Labor disputes
- Transportation disruptions
- Sender or recipient errors
- Cargo theft or other criminal acts by third parties
Delivery dates are estimates and are not guaranteed.
10. Payments and Refunds
- Shipping charges are non-refundable once a shipment has been accepted for transport.
- Returned or rejected payments may be subject to additional processing fees.
- All charges must be paid in full before release of any shipment.
11. Changes to These Terms
RP Logistiks reserves the right to update or modify these Terms & Conditions at any time. Changes become effective upon posting on our website.
Contact Us
RP Logistiks
Phone:
09556200212 /
09556200204
Email:
Website:
www.rplogistiks.com
Declaration
I hereby declare that I have carefully read, understood, and agree to comply with the foregoing Terms & Conditions of RP Logistiks. I certify that all information I have provided is true, complete, and accurate, and that my shipment does not contain any prohibited or restricted items. I understand that RP Logistiks reserves the right to inspect any shipment and that I shall be fully responsible for any consequences arising from false declarations, prohibited contents, or violations of applicable laws and regulations.
By shipping with RP Logistiks, I acknowledge and voluntarily accept all the Terms & Conditions stated above.
